InstaDuuka Support Center

How can we help you today?

Submit a Support Request

Quick Contact Channels

Contact Our Team

Our dedicated support team is available to assist you with any questions regarding buying, selling, or account management.

Email Us: theguys@instaduuka.com

WhatsApp Support: +256 701 650 461

Phone Support: +256 701 650 461

Location: Kyanja, Kampala, Uganda

Frequently Asked Questions

Is it free?

Yes! Listing items and browsing is free.

How do I post an item for sale?

Tap the "+" button in the center of the navigation bar, upload your photos, set a price, and hit 'Post'.

Is it free to use InstaDuuka?

Yes! Listing items and browsing the marketplace is free. We also offer featured "Vendor Thursday" slots for extra visibility.

How do I contact a seller?

Open any post and tap the 'Call' or 'Message' button at the bottom to connect directly with the vendor.

What should I do if I encounter a suspicious post?

Please report the post immediately via the 'Report' button or email us at support@instaduuka.com with the Post ID.

Account Deletion

If you wish to delete your account and all associated data, you can do so directly within the app settings under
Profile > Settings > Delete Account.

Alternatively, email us with your registered phone number, and we will process your request within 48 hours.

Note: Account deletion is irreversible. All your posts, messages, and data will be permanently removed.